Accessible Seating

Guests with mobility challenges can now access virtually any vantage point in the seating area. Accessible seating platforms are integrated into the main stadium seating throughout the spectator bowl. One attendant ticket is available with each Accessible ticket purchased for the Accessible platforms to ensure all other guests with mobility restrictions can be accommodated. One seat will be provided for the Guest's assistant. In order to accommodate groups larger than two, please speak with your Whitecaps FC or Ticketmaster representative when purchasing your tickets. Your representative will work with you to seat your party as close as possible.

Alcohol

Alcohol policies are in place to ensure all guests have a great and memorable time during their visit. For those who would like to consume alcoholic beverages, they are available at concession stands throughout the venue, as well as portable beverage stands. Provincial liquor laws prohibit guests from bringing alcoholic beverages into the stadium, and the only alcohol permitted on the premises must be purchased and/or dispensed by authorized stadium servers.

Policy guidelines:

• Guests who appear to be under the age of 30 will be required to show approved identification
• No guest will be served more than two alcoholic beverages at any given time.
• Alcohol beverage sales will stop at the 70-minute mark during Pacific FC matches.

We encourage all fans to drink responsibly and consider all alternate modes of transportation available.

Animals

Only certified service dogs or service dogs in training will be allowed into the stadium. All other animals are prohibited.

First Aid

First Aid Stations and rovers are located throughout the concourse to assist you.

Guest Feedback

Pacific FC values feedback from their fans. To relay your comments after a match, please e-mail memberservices@pacificfc.ca

You can also reach us by phone at 778-584-6732.

Lost & Found

If you lose (or find) an item during the match, please report the loss (or bring the found item) to Member Services in the Peninsula Co-op Family Zone. If you realize you have lost an item after leaving the venue, please contact Pacific FC at:

Pacific FC Lost & Found
Phone: 778-584-6732
Email: memberservices@pacificfc.ca

Merchandise

Our official Pacific FC Fan Shop can be found in the Peninsula Co-op Family Zone on game days.

No Smoking Policy

The stadium is a non-smoking facility. As such, there is no smoking on the stadium’s plaza or inside the gates.

Outside Food

Outside food or drink is not permitted into the stadium. Special considerations will be made for infants (i.e. bottles and unopened baby food), birthday parties and for medical reasons. Any outside food or beverage will have to be consumed or disposed of at the gates. Empty water bottles are allowed in the stadium and can be filled up at one of our drinking fountains stations. Bottled water can be purchased at our concessions.

Parking

There are eight free parking locations within a fifteen minute walk of Starlight Stadium.

Prohibited Items

Weapons. Fireworks. Laser pointers. Illegal drugs. Strollers. Umbrellas.

Re-Entry

Re-entry is not permitted at the stadium.

Unused Tickets

Season Ticket holders are encouraged to contact their Pacific FC Account Manager prior to any game to go over options available for tickets that may be going unused.

Wheelchair Assistance

Starlight Stadium provides a limited number of wheelchairs for guest use if required. At this time, Starlight Stadium does not have wheelchair storage space available. Please contact Pacific FC prior to your event at 778-584-6732 or memberservices@pacificfc.ca and stadium staff will hold a dedicated spot for you.